At Shiv Shakti Traders, we respect your privacy and are committed to protecting any personal information that you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with us, whether online or in-store.

1. Information We Collect

We may collect and process the following types of personal data:

• Contact Information: This includes your name, email address, phone number, and mailing address when you provide it voluntarily, such as when signing up for a loyalty program, newsletter, or making an inquiry.
• Transaction Information: Details related to your purchases, payment methods, and transaction history to better understand your needs and improve our services.
• Website Usage: If we have a website, we may collect data on your browsing behavior through cookies or similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Orders: To fulfill your orders, process payments, and deliver products.
• Customer Service: To respond to your inquiries, process returns or exchanges, and provide support as needed.
• Marketing: With your permission, we may send you promotional offers, newsletters, or updates about our products and services.
• Improve Our Services: To analyze data and improve our products, customer experience, and service quality.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following situations:

• With Service Providers: Third-party providers may assist us in fulfilling orders, processing payments, or analyzing data. They have access only to the information necessary to perform these tasks.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We take reasonable steps to protect your personal information against unauthorized access, use, alteration, or destruction. However, no internet transmission is completely secure, so we cannot guarantee absolute data security.

5. Your Choices

• Opt-Out: If you no longer wish to receive marketing communications, you may opt out by following the unsubscribe instructions included in the emails or by contacting us directly.
• Updating Your Information: You have the right to access, update, or correct your personal information. Contact us if you would like assistance with this.

6. Changes to Our Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review our policy regularly.